SHIPPING + HANDLING
Payment
RETURNS + EXCHANGES
  • DOMESTIC

    THERE ARE FOLLOWING WAYS TO DELIVER YOUR ORDER OVER UKRAINE: BY NOVA POSHTA. SHIPMENT TAKES PLACE AFTER PAYMENT.
    DELIVERY IS PAID UPON RECEIPT BY THE CUSTOMER IN THE OFFICE OF NOVA POSHTA.

    INTERNATIONAL

    WORLDWIDE DELIVERY IS CARRIED OUT BY UKRPOST SERVICE. SHIPPING COSTS $ 30 PLUS $ 10 PER ITEM. IT TAKES 10 TO 27 WORKING DAYS TO DELIVER YOUR ORDER AROUND
    THE GLOBE. WE CAN USE FEDEX/DHL/EMS IF NEEDED. PLEASE, CONTACT US VIA EMAIL.

    HOW CAN I TRACK MY ORDER?

    WE TRY TO PROVIDE TRACKING CODES WITH EVERY ORDER TO THE ORDER HISTORY. YOU MAY TRACK YOUR ORDER ONLINE AT HTTP://WWW.TRACK-TRACE.COM/POST. UKRAINE POST TRACKS IT TO THE MOMENT YOU ORDER LEAVES OUT THE COUNTRY. YOU’LL HAVE TO CHOOSE YOUR COUNTRY AT THE SIDEBAR FOR FARTHER TRACKING. PLEASE, CONSIDER TRACKING UPDATES COULD BE DELAYED.

    I CAN NOT TRACK MY ORDER ONLINE AND IT'S OVER TWO WEEKS I'VE MADE MY ORDER. WHAT SHOUD I DO?

    PLEASE, CONTACT YOUR LOCAL POST OFFICE FOR THE DETAILS. YOU’LL HAVE TO WAIT UP TO A MONTH BEFORE WE CAN SAY ORDER IS LOST.

  • PAYMENT

    Pay securely by Credit or Debit Card or Internet Banking through fondy service.

  • RETURNS AND EXCHANGES

    IN CASE IF PRODUCT APPEARS TO BE OF WRONG SIZE OR POOR QUALITY AS THE RESULT OF MANUFACTURING DEFECT, CUSTOMER HAS THE RIGHT TO RETURN IT OR EXCHANGE ON SIMILAR PRODUCT OF FINE QUALITY, IF ONE IS STOCK AVAILABLE. EXCHANGE DEMANDS ARE SATISFIED IN 14 WORK DAYS PERIOD SINCE THE DELIVERY DATE. FOR MORE INFO CHECK OUR FAQ SECTION OR CONTACT US VIA EMAIL.

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